The United Group’s Drupal website was manually setup to import users and their data from the act! CRM. It was a cumbersome manual task that often ended with issues. We were able to create an API bridge via act!’s swagger setup. This allowed us to create a custom module that imported and updated / created users via Drupal’s cron. This in turn alleviated all of their issues that arose from the manual process.
Allowed for better admin experience
Mitigated issues from manual process
We created a drupal contrib module so others may easily integrate with act! CRM.