Summary.

The United Group’s Drupal website was manually setup to import users and their data from the act! CRM. It was a cumbersome manual task that often ended with issues. We were able to create an API bridge via act!’s swagger setup. This allowed us to create a custom module that imported and updated / created users via Drupal’s cron. This in turn alleviated all of their issues that arose from the manual process.

Fact I:

Allowed for better admin experience

Fact II:

Mitigated issues from manual process

Giving back

We created a drupal contrib module so others may easily integrate with act! CRM.